Can I share patient identifiable information?
Yes, you can share patient identifiable information on Pando, and this is why:
- All the messages you send are end to end encrypted both in transit and at rest
- None of the information you share on Pando is stored permanently on your personal device
- Everything is held on certified UK based secure servers
- Pando meets all of the NHS Digital guidelines
- Pando is PIN protected and its security features make it compliant with GMC/RCN guidance on Information Governance
Using WhatsApp, SMS or non-NHS.net email is not secure enough to send patient identifiable information. Every health professional is personally responsible for protecting patient data. If you would like any materials on this, then please get in touch support@hellopando.com
What makes Pando secure?
- 2-Factor Authentication
Users must have an approved NHS or Trust email to enter and the app is always PIN protected. - Patient Cards
Access to patient data only by invitation from an existing team member. - Protecting Users
Data is stored on the server & never on users’ phones. - Encryption
Data is encrypted in transit & transferred via the HTTPS (SSL/TLS) protocol. - Storing Data Safely
Data is stored at a UK based data centre hosted by AWS & compliant with all relevant ISO standards (ISO27001). - NHS Information Governance
Security is at the centre of our design and technical developments. We have built Forward in line with all IG recommendations & regulations from NHS Digital. Forward meets all NHS & GMC standards on confidentiality.
We are always happy to discuss any questions you have or provide you with more information, just get in touch with us 👉🏼 support@hellopando.com
